How we look after your things.
Plain English: what we do to prevent damage, what happens if it occurs anyway, and what's worth checking on your side.
Wrapped, strapped, stacked
Blankets on furniture, shrink wrap on anything with doors or drawers, straps across every tier. Most damage in a move comes from a load that shifts, so we don't let it.
Floors, walls, door frames
Runners and corner care where they're needed, and a crew that takes the awkward pieces slowly.
Tell us within 48 hours
Send the booking reference, the item and a photo. We check the crew's notes from the day and sort it out with you directly: local repair first when that makes sense. Start here →
Two quick checks
Ask your home or tenant insurer whether belongings in transit are covered. Ask your building about elevator bookings and dock hours.
Questions
Something arrived damaged?
Tell us what and send a photo. Takes two minutes.
Your date is one tap away.
90 seconds online. $10 off for booking here. A firm price if you send a video, photos or a list.