Damage claims
Tell us what, we'll sort it out.
Send the booking reference, the item and a photo of the damage within 48 hours of delivery. We check it against the crew's notes from the day and come back to you with an answer, not an argument.
What happens next
1
We check the crew's notes
Anything flagged at load or unload, plus any photos the crew took of the loaded truck or the item.
2
We text you within one business day
What we found, and what we propose.
3
We make it right with you
Local repair first when it makes sense. Otherwise we agree a fair settlement with you directly.
Your own home or tenant policy may also cover belongings in transit. How we protect your things →
Your date is one tap away.
90 seconds online. $10 off for booking here. A firm price if you send a video, photos or a list.